Help
How to pay
On ecommerce-platform you pay each brand directly, by bank transfer from any Thai bank app (or by PromptPay, where the brand takes it). There are no card fees, and your money goes straight to the brand.
1. Place your order
Each order is with one brand. When you place it, the brand holds your items for 24 hours while you pay.
2. Pay the exact amount
Your order page shows the brand's bank account (the bank, the account name and the account number) and the exact amount, each with a Copy button.
- Open your bank app, choose Transfer, pick the brand's bank and paste the account number.
- Paste the exact amount, to the satang. A bank account can't give you a QR code with the amount filled in, so copying it saves typos.
- Check the name your bank app shows matches the account name on the order page before you confirm.
- Add the order number as the note if your app has one. It helps the brand find your transfer.
If the brand also takes PromptPay, you can switch to PromptPay QR instead. The QR has the amount filled in.
- On a computer: open your bank app on your phone and scan the QR on the screen.
- On your phone: tap Save QR image (on iPhone, choose Save Image), open your bank app, choose scan, and pick the QR from your photos. You can also press and hold the QR to save it.
3. Upload your slip
Upload the transfer slip (a screenshot is fine) on the order page. The brand checks the money has arrived in their account and confirms your order. We email you when they do.
If the brand can't match your slip, they tell you why on the order page and by email, and you can upload the right one.
Time limit
Pay and upload your slip within 24 hours, or the order expires and the items go back on sale. We email you a reminder when 6 hours are left.
Stay safe
- Only pay the brand named on your order page. We never ask you to pay anyone else, or to pay through a chat link.
- Transfer the exact amount once. If you paid twice by mistake, email us and we'll sort it out with the brand.